TM
Thabo M
1 reviews | Active since Jul 2016
12 Jul 2023, 11:33
Samsung microwave unit with a mirror finish is not green energy friendly
I am on solar power and the Samsung microwave trips my 8.5kva inverter. A much older LG solardom unit works perfectly under the same conditions The Samsung Repair Centre in Rivonia is not willing to help.
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Replies (3)
Samsung South Africa's replyOfficial
12 Jul 2023, 11:34Good day Thabo
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM
Samsung South Africa's reply12 Jul 2023, 11:34
Official
Good day Thabo
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM
TM
Thabo M's updateReviewer Update
13 Jul 2023, 12:13How soon should I expect a response
TM
Thabo M's update13 Jul 2023, 12:13
Reviewer Update
How soon should I expect a response
Samsung South Africa's replyOfficial
14 Jul 2023, 09:31The issue has been escalated we will inform you once it has been resolved.^NM
Samsung South Africa's reply14 Jul 2023, 09:31
Official
The issue has been escalated we will inform you once it has been resolved.^NM