AV
Aslam V
1 reviews | Active since Jul 2024
21 Aug 2024, 16:24
Samsung microwave Repair service is absolutely a waste of time.
I just wanted to say that I'm absolutely disappointed with you guys service as a whole... I bought my wife a Samsung microwave last year in Oct from Hi Corp online. It started giving us trouble. I took it back to Hi corporation on the 8th of August. Only to get a phone call today to say Samsung issued a repair ticket today on the 21 August. First of all I bought a Samsung thinking it is the best of the best. I was wrong. Secondly I bought a Samsung thinking I will get great service if something goes wrong. I was wrong again. Please can you guys work on a better system. I will be posting a review on hello Peter as well. Thank you *** Aslam
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Replies (4)
Samsung South Africa's replyOfficial
21 Aug 2024, 16:30Good day Aslam
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply21 Aug 2024, 16:30
Official
Good day Aslam
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
AV
Aslam V's updateReviewer Update
21 Aug 2024, 18:30Thank you
AV
Aslam V's update21 Aug 2024, 18:30
Reviewer Update
Thank you
AV
Aslam V's updateReviewer Update
22 Aug 2024, 09:32Thank you
AV
Aslam V's update22 Aug 2024, 09:32
Reviewer Update
Thank you
AV
Aslam V's updateReviewer Update
23 Aug 2024, 10:19Just checking in with you guys on the investigation??
AV
Aslam V's update23 Aug 2024, 10:19
Reviewer Update
Just checking in with you guys on the investigation??