NN
Ntombi N
1 reviews | Active since Oct 2016
22 Nov 2020, 17:02
Samsung microwave dilemma
I have bought a Microwave Samsung 40L Mirror last year March I have already booked it twice for repairs and today it just stopped working again apparently it has 1 year warranty can I get a way forward I haven’t found joy in this product
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Replies (2)
Samsung South Africa's replyOfficial
23 Nov 2020, 09:28Good Morning Ntombi ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's reply23 Nov 2020, 09:28
Official
Good Morning Ntombi ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Samsung South Africa's replyOfficial
23 Nov 2020, 10:04We request you to share with us your name, contact details and previous job numbers to zaservice @ samsung . com, so that we can assist you further.
Kind Regards,
SamsungZA
NM
Samsung South Africa's reply23 Nov 2020, 10:04
Official
We request you to share with us your name, contact details and previous job numbers to zaservice @ samsung . com, so that we can assist you further.
Kind Regards,
SamsungZA
NM