TK
Thereso K

1 reviews | Active since Aug 2015

05 Aug 2019, 11:37

Samsung Mall Of Africa The Best

I read reviews before visiting the store and i was hesitant to go there but guess what. BRILLIANT SERVICE!!!

Went in to get a quotation for my phone screen for my insurance, the technician, Washington was his name, was extremely helpful. I got my quote as promised.

But he went the extra mile to let me know that he would be on leave and if i needed my phone fixed i would need to comeback the next day, and well i did. In an hour my phone was ready and fixed.

He was kind and took all the steps needed to provide great service. He deserves recognition for his efforts.

Thank you, this will be my store of choice.

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Replies (1)
Samsung South Africa
Samsung South Africa's reply05 Aug 2019, 11:40
Official
Dear Thereso

We greatly appreciate your feedback and we are glad you received excellent service from our service team.

We will share the message with the relevant team.

Regards,
Lorrein Zitha