KS
Kuhle S
1 reviews | Active since Apr 2017
04 Sept 2020, 02:46
Samsung Mall Of Africa
do not buy from or take your phones to samsung mall of Africa to get fixed!! My mother’s screen was cracked and she took it there, when the phone came back it wouldn’t even switch on! We took it somewhere else and they said that the technicians put in **** parts and left the phone worse off! Both the manager and the technician refuse to take accountability!
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Samsung South Africa's replyOfficial
04 Sept 2020, 04:20Hi Kuhle,
I trust you are well.
Samsung would like to apologise for the inconvenient caused.
Please provide us with any reference number we can use to follow up on your query?
We will log a complaint for you and send you the reference number.
Regards
SamsungSA:
CK
I trust you are well.
Samsung would like to apologise for the inconvenient caused.
Please provide us with any reference number we can use to follow up on your query?
We will log a complaint for you and send you the reference number.
Regards
SamsungSA:
CK
Samsung South Africa's reply04 Sept 2020, 04:20
Official
Hi Kuhle,
I trust you are well.
Samsung would like to apologise for the inconvenient caused.
Please provide us with any reference number we can use to follow up on your query?
We will log a complaint for you and send you the reference number.
Regards
SamsungSA:
CK
I trust you are well.
Samsung would like to apologise for the inconvenient caused.
Please provide us with any reference number we can use to follow up on your query?
We will log a complaint for you and send you the reference number.
Regards
SamsungSA:
CK