Samsung malfunctioning fridge

I bought a brand bew Samsung fridge from Game. Within a period of 3 months it was already malfunctioning and the freezer and ice side was not working. I lodged a complaint and they only came a month later. The frieezer side was not workinh again. That repeatedly happened for 5 times. They promised that after the 3rd time they will exchange andgive me another one. On the fouth time i send emails to themfor exchange but no response On the 5th time i refused for themto fix it but they come andfix it. The jobcard samsung fridge Ref *** I bought from Game Bracon bay east london. Mr sibiya was my sales consultant Please help i dont want this fridg e anymore after every y2 weeks wiill block ice and defrost. Please help Noluvuyo mazaleni Samaung number: ***