UU
User U
1 reviews | Active since Jul 2016
03 May 2022, 08:31
Samsung & Makro ****
Last month I bought a 75 inch Samsung TV at Makro Montague Gardens. The TV came with a special of getting a R6k worth computer monitor, which I was promised to get within a week of my purchase. The monitor is still not delivered, I have contacted Samsung numerous times, and this is the only reason I bought this TV. I feel cheated, mislead and a victim of false adverti*****t... it is highly ********* of these two brands (Samsung & Makro) to collide into ******** people for their own benefit. Should I not get my screen unfortunately, i will take it to the Consumer Ombudsman
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Samsung South Africa's replyOfficial
03 May 2022, 09:13Good morning Pele,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^SS
Samsung South Africa's reply03 May 2022, 09:13
Official
Good morning Pele,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^SS