1 reviews | Active since Mar 2022
SAMSUNG MAKING PROMISES AND NOT HONOUR THEM! WOW. THIS MUST FOR GLOBAL
AFTER 40 PLU DAYS SAMSUNG HAS FINALLY PAID ME BACK. AFTER PROMISING AND MANAGING ME TELL ME THAT THEY WILL OFFER THE PRODUCT FOR THE SAME PRICE, THEY WENT BACK ON THEIR WORK TODAY.
I will report this case too
Delivery was not rejected. You fools did not deliver on the scheduled date. They did not come back on any of the days they said they would. Let me just go to social media and cgso.
This is what happened
Item paid for Item delivered after the first delivery date was missed un arranged Item returned, although I asked for the item to be left Item still not delivered again after calling and deliver was scheduled Option of deliver of refund given by me No reply from you Follow up by me Confirmation that Item will be sold for the same price Item booked for return to warehouse Item refund process starts after numerous follow-ups More follow up and fund deadline was missed by you Follow up again and again Refund process I attempt to purchase Price has changes and Samsung after confirming item will be offered for same price and missing their deadline which, if it was early enough, the item would still be on the same price and paid for again. Samsung wants me to pay additional cost after costing me thousands rands buying take aways for over 40 days and going back on their own word.
talk about trust and "all calls are recorded."
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
