Samsung makes you pay for your own repairs whilst your appliance is in warranty/guarantee

Hi I purchased a Samsung microwave for my mum on the 29/05/2022. Took it to checkers for repairs on the 7th of September 2023. It says 2 year warranty/guarantee but they send back a bill from the their place that fixes (circle seven technologies) for R2047. It was purchased at R1799 but I must pay R2047 to repair it.Every other brand of microwave gets replaced with a new one except Samsung. How do they get away with things like this. My heart is broken because it is still in warranty. I got a Samsung tv, sound bar, microwave and washing machine in my house. But I have learned my lesson. Won’t be purchasing any other Samsung products ever again. Pls re-share this on twitter and Facebook. People need to know that big brands doesn’t mean that they are honest and reliable. Very angry customer!