bS
bob S

1 reviews | Active since Jul 2012

18 Apr 2023, 07:17

Samsung makes it SO DIFFICULT.

Why does Samsung make it nearly impossible to claim free earbuds that are advertised as free in the offer. 4 emails and 2 message systems and still no luck. The email address on one of their sites is even spelled incorrectly.

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply18 Apr 2023, 07:38
Official
 Good day, Bob,
 Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.  We have noted your concerns and we are currently investigating the matter further.  Your complaint has been assigned to our escalations department and we will be in contact with you.  Kind Regards, Samsung ZA ;^NP