ED
Esmeralda D
1 reviews | Active since Aug 2018
29 Dec 2021, 16:04
Samsung machine leaves clothes full of lint and dirty
I bought a 15kg samsung toploader wobble washing machine from Game when my defy broke. Im so disappointed in this machine. Dark clothes comes out full of fluff. White tshirts got brown marks all over. This machine doesnt wash my clothes clean and i sometimes have to wash items twice. This magic filter i dont know if something is wrong wth it bc after every wash i clean it bt problem persist. I am forever sorry i bought this machine.
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Replies (2)
Samsung South Africa's replyOfficial
29 Dec 2021, 16:14Good day Esmeralda ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply29 Dec 2021, 16:14
Official
Good day Esmeralda ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
ED
Esmeralda D's updateReviewer Update
30 Mar 2022, 21:39Good evening
My samsung wobbler is again giving the same problems . Doesnt wash my white clothes clean. Clothes comes out full of white powdery fluff. I dont know is the problem wth the filter or what. I never had this problem with my defy. How many times must i do a clean cycle. Because this machine really is stressing me out. I really miss my defy. This new wobbler technology is not working at all
My samsung wobbler is again giving the same problems . Doesnt wash my white clothes clean. Clothes comes out full of white powdery fluff. I dont know is the problem wth the filter or what. I never had this problem with my defy. How many times must i do a clean cycle. Because this machine really is stressing me out. I really miss my defy. This new wobbler technology is not working at all
ED
Esmeralda D's update30 Mar 2022, 21:39
Reviewer Update
Good evening
My samsung wobbler is again giving the same problems . Doesnt wash my white clothes clean. Clothes comes out full of white powdery fluff. I dont know is the problem wth the filter or what. I never had this problem with my defy. How many times must i do a clean cycle. Because this machine really is stressing me out. I really miss my defy. This new wobbler technology is not working at all
My samsung wobbler is again giving the same problems . Doesnt wash my white clothes clean. Clothes comes out full of white powdery fluff. I dont know is the problem wth the filter or what. I never had this problem with my defy. How many times must i do a clean cycle. Because this machine really is stressing me out. I really miss my defy. This new wobbler technology is not working at all