LB
Louis B

1 reviews | Active since Jun 2021

29 Jun 2021, 14:44

Samsung lying to people

I have taken out a contract with Vodacom with a Samsung Note 20 - With that you could get a Samsung TV for free if you send your TV Licence to Samsung. I did all that - as the TV licence is in my wife`s name ( the law states that a household should have a tv licence does not matter on who`s name) I called them to find out what was happening and they told me as the tv licence was not on my name I will not receive the TV. With this I want to enlighten every one do not believe if they say you get something for free as they will do anything in their power not to obey their promise. This was published in the Government gazette : In terms of Broadcasting Act,No 4 of 1999, as amended, one licence per household

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Replies (1)
Samsung South Africa
Samsung South Africa's reply29 Jun 2021, 14:48
Official
Good day Louis,

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 

We have noted your concerns and we are currently investigating the matter further. 

Your complaint has been assigned to our escalations department and we will be in contact with you. 

Regards, 
Samsung 
NM