SAMSUNG LOST MY PHONE AND NEVER TOOK ACCOUNTABILITY

This is the third time i write a review in order to get attention and justice from Samsung but NOTHING. They don't care. I sent my phone 3 years ago to get repaired at Samsung but it never came back. Whenever i write a review they call me and act like they're investigating but they always end up ignoring the entire matter. I'm so tired, i paid for that phone in full. Samsung is giving influencers free phones while there's people THEY owe phones. Samsung when you see this, don't reach out if you're not going send me a brand new phone. I sent 3 years without a proper phone because you lost my phone and Never took responsibility. GIVE ME A PHONE. This is the last time i try to be polite about this matter, this isn't fair. It's time i involve my blood thirsty lawyers. I WILL GET JUSTICE.