TR
Thasleem R
1 reviews | Active since Sept 2021
12 Oct 2021, 15:11
SAMSUNG LOOTS BACK THEIR TV's
Last i heard from Samsung regarding my TV for the promo in 2020 was on the 17th on September. Next month will be exactly one year that i have been paying for this contract but did not receive promo item. I also bought a TV license in the beginning of Jan this year in order to quicken the process. Does Samsung plan to reimburse me for the money lost for 1 year!? Is it possible to receive the tv before i hit my 1 year anniversary with this contract ? I guess well find out on the next episode of "ITS QUICKER TO LOOT A TV FROM SAMSUNG THAN TO WAIT 1 YR FOR A PROMO TV"
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
12 Oct 2021, 15:13Good day Thasleem ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Samsung South Africa's reply12 Oct 2021, 15:13
Official
Good day Thasleem ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM