DN
Deon N
1 reviews | Active since Nov 2021
16 Nov 2021, 08:31
Samsung lies
Worst experience ever with Samsung. Its been almost a year and I'm still awaiting feedback. Buy and get promotion is all lies . Everytime you contact them, please send through information. But nothing happens. I have been loyal to the brand and this is how u treat customers.
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Replies (2)
Samsung South Africa's replyOfficial
16 Nov 2021, 08:41Good day Deon ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply16 Nov 2021, 08:41
Official
Good day Deon ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
DN
Deon N's updateReviewer Update
17 Nov 2021, 11:45I was contacted today saying this my claim was not vaild because I have an outstanding TV license due . On my online TV license profile my next payment is due on the 1st of December 2021 . This license was only bought in January 2021 just to receive the TV and now u come with this bull**** story
DN
Deon N's update17 Nov 2021, 11:45
Reviewer Update
I was contacted today saying this my claim was not vaild because I have an outstanding TV license due . On my online TV license profile my next payment is due on the 1st of December 2021 . This license was only bought in January 2021 just to receive the TV and now u come with this bull**** story