Samsung let me down again

On November 2014 i bought a Samsung tablet at Foschini Maponya Mall. On April 2015 the tablet just froze and it could not even charge. I took the tablet back to Foschini. Samsung refused to take my tablet from Foachini, they insisted that i must take the tablet myself to Samsung. That was resolved after a lot of argument.<br> <br> After my tablet has been booked to Samsung i called them and they told me that the battrey is dead and has been ordered. After few daya i called again and i was told that my tablet has been tampered with. My question here is why i was not told that at first. Secondly there is no way that i could take my new tablet to the street corners to be fixed knowing that it is still under warranty. I asked Samsung to ask their technician to identify when exactly the tablet was fixed but Samsung failed to do that. Now im loosing my new tablet worth R3500.00 and no one cares, not Foschini or Samsung.