MM
Modanho M
1 reviews | Active since Jun 2019
31 Aug 2021, 20:05
Samsung laptop doesn't take me to desktop after updating it
i called your customer service and ref number is ***, i updated my laptop on Saturday and since then when i start it, it doesn't take me to desktop but windows long in. and when i log in still wont take me to desktop but just logs out. I've been using this laptop since 2012 I'm very disappointed.
please help my number is ***
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Samsung South Africa's replyOfficial
31 Aug 2021, 20:09Good Evening Modanho,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Samsung South Africa's reply31 Aug 2021, 20:09
Official
Good Evening Modanho,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS