WR
Walter R
1 reviews | Active since Dec 2018
09 Sept 2025, 21:25
Samsung just as bad as Apple
Why do I need permission from Samsung to factory reset my phone? Then you have the gaul to tell me I need to go to one of your service centers so a wipe can be performed. So I need to drive with my petrol and take time from my day because of your bull**** practices?
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Samsung South Africa's replyOfficial
09 Sept 2025, 21:28Good day Walter
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^KK
Samsung South Africa's reply09 Sept 2025, 21:28
Official
Good day Walter
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^KK