gG
gloriazwane G
1 reviews | Active since Mar 2017
01 Jun 2021, 12:19
Samsung J4 Core very frustrating!!!!
8 months down the line and still get the same problem with the phone, i'm beyond disappointed SERIOUSLY!!!!
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Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
01 Jun 2021, 12:20Good day Lindiwe,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply01 Jun 2021, 12:20
Official
Good day Lindiwe,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's replyOfficial
01 Jun 2021, 15:02Good day Lindiwe,
Thank you for posting your comment.
Thank you for posting your comment.
We are truly sorry that your Galaxy is functioning as promised. We understand your disappointment and apologize for any inconvenience that this may have caused you.
The device needs to be physically checked, we’ll need to inspect it to determine what’s wrong with it. Please follow the link https :// www . samsung . com / za / support / service - centre / to find your closest Support Centre.
Thank you for reaching out
Kind Regards,
Thank you for reaching out
Kind Regards,
SamsungZA
NM
Samsung South Africa's reply01 Jun 2021, 15:02
Official
Good day Lindiwe,
Thank you for posting your comment.
Thank you for posting your comment.
We are truly sorry that your Galaxy is functioning as promised. We understand your disappointment and apologize for any inconvenience that this may have caused you.
The device needs to be physically checked, we’ll need to inspect it to determine what’s wrong with it. Please follow the link https :// www . samsung . com / za / support / service - centre / to find your closest Support Centre.
Thank you for reaching out
Kind Regards,
Thank you for reaching out
Kind Regards,
SamsungZA
NM