Samsung J1 mini Prime

<p>New contract taken out on 14 March 2017. Phone set up done by Overcell Vodashop. Email was not working and phone was reset by shop. Problem escalated to not receiving messages. I was told I need to send in my new phone for 6 weeks to get repaired? It's a brand new Phone? No replacement offered. I am a pensioner and cannot afford to buy another phone. </p> <p>Posted on behalf of CJ van Zyl ********** </p>