1 reviews | Active since Jul 2011
Samsung J1
I bought my phone there and after two or so I discovered it has a problem with speaker,when I took it back they said I must take it to Vodacom myself which I did.they returned the phone saying there is no problem but the consultants did admit the samsung J1 Is a problem.i tested the phone the same problem was happening,I took it to clicks they took it back saying they will take it back to vodacom.today I call the store after waiting for a week he tells me vodacom still says there is no problem they will have to take it to samsung,after spending r1500 cash buying the phone and now I have to leave with no smart phone to fulfill my duties.and I discovered that another white lady got her refund back ,I have to suffer is it because I'm black?
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Kind regards
Samsung SA
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our customer service division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard
Kind regards
Samsung SA
