SS
Sandisiwe S
1 reviews | Active since Jan 2014
28 May 2024, 11:43
SAMSUNG IS USING CHEAP PARTS THAT BREAKS WITHIN 5 MONTHS
Bought a Samsung Microwave at Game Stores Festival Mall, in less than 5 months its stopped heating the food, the light is ON the heating sound is ON but food is coming out cold, took it back to Games and now i am contacted by Game to say that SAMSUNG wont fix it because they found a ****ROACH inside that Microwave so the warranty has been forfeited and they wont fix my Microwave my R4000 is down the drain(VERY DISAPPOINTED @ SAMSUNG)in SA we do have ****ROACHES, I'll never buy your Brand ever!!! since its get broken with 5 months by ****ROACHES, I has an LG for more that 10 years in the same house with the same ****ROACHES, ill now go to TIKTOK and post a video with my concerns....and Twitter...
Helpful (0)
Replies (1)0
Replies (1)Samsung South Africa's replyOfficial
28 May 2024, 11:45Good day Sandisiwe
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Samsung South Africa's reply28 May 2024, 11:45
Official
Good day Sandisiwe
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
