MG
Megan G
1 reviews | Active since Jul 2022
04 Jul 2022, 22:43
Samsung is the worst ever.
Never in my Life have i ever seen a company as bad as Samsung. I wilk Never support them again. 2 Years ago i took out a Contract from Vodacom a promotion they had with Samsung a Galaxy Note20 with a Tv for R750p/m its been 2 Years and numerous emails and still havent recieved my Tv. The Vodacom Shop Im Kololande is just refusing to help and Samsung doent reply to emails. I dont know what to do anymore. I think i will go to the ombudsman and open a case a ***** at my local Police station. Im done asking for assistance.
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
05 Jul 2022, 08:01Good day Megan ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply05 Jul 2022, 08:01
Official
Good day Megan ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
MG
Megan G's updateReviewer Update
06 Jul 2022, 21:00Now there is T&c how fantastic... Pathetic Samsung. The T&c was Take the Phone and get the TV. I claimed the next day. The best part of this very poor service.. "We are closing your case nothing we can do for you "..
MG
Megan G's update06 Jul 2022, 21:00
Reviewer Update
Now there is T&c how fantastic... Pathetic Samsung. The T&c was Take the Phone and get the TV. I claimed the next day. The best part of this very poor service.. "We are closing your case nothing we can do for you "..