SO
Sonia O

1 reviews | Active since Oct 2017

12 Oct 2017, 18:01

SAMSUNG IS THE WORST CELLPHONE PROVIDER EVER

I had several Samsung cellphones. Second last a tab 7" every phone i bought, just died. Went off. You can try to recharge push reset taking out the battery. Nothing! Then it is still under warentee. Like 3 months i have the phone. Send in they " fix" it then it just happen again. My latest i bought a cheapy to see if it will work. 3 months later the same happened to my Galaxy J2. Send in it came back 5 days later the same happened. I am going to buy a different model now. LG or Huwai. Samsung sucks when it comes to phones! Not even talking about the feeez problem. They should quit making phones at all.

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Replies (1)
Samsung South Africa
Samsung South Africa's reply13 Oct 2017, 15:34
Official

Hi Sonia,

This is to acknowledge the receipt of your complaint.

Kindly note that the query is currently escalated to our Voice of customer team under reference number: ***

A senior customer service execute will contact you with further discussions on this matter.

Regards,

Samsung Team.