GD
Gerard D
1 reviews | Active since Sept 2014
11 Jun 2021, 14:06
Samsung is the worst
I have had it with Samsung!!!!!!! The S20 Ultra is the worst phone I have ever owned!!!! I really can't take it anymore.....
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Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
11 Jun 2021, 14:07Good day Gerard,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply11 Jun 2021, 14:07
Official
Good day Gerard,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's replyOfficial
11 Jun 2021, 14:45Sorry for the problems you're having with your Galaxy. We understand your disappointment, and apologize for any inconvenience that this may have caused you.
The device needs to be physically tested by our technicians to resolve, they need to inspect it to determine what’s wrong with it.
Kindly follow the link https : // www . samsung . com / za / support / service - centre / ; to find your closest Support Centre
Thank you for your patience and understanding.
The device needs to be physically tested by our technicians to resolve, they need to inspect it to determine what’s wrong with it.
Kindly follow the link https : // www . samsung . com / za / support / service - centre / ; to find your closest Support Centre
Thank you for your patience and understanding.
Kind Regards,
Samsung ZA
NM
Samsung South Africa's reply11 Jun 2021, 14:45
Official
Sorry for the problems you're having with your Galaxy. We understand your disappointment, and apologize for any inconvenience that this may have caused you.
The device needs to be physically tested by our technicians to resolve, they need to inspect it to determine what’s wrong with it.
Kindly follow the link https : // www . samsung . com / za / support / service - centre / ; to find your closest Support Centre
Thank you for your patience and understanding.
The device needs to be physically tested by our technicians to resolve, they need to inspect it to determine what’s wrong with it.
Kindly follow the link https : // www . samsung . com / za / support / service - centre / ; to find your closest Support Centre
Thank you for your patience and understanding.
Kind Regards,
Samsung ZA
NM