MG
Michelle G
1 reviews | Active since Aug 2017
22 Aug 2023, 08:26
Samsung is the most unprofessional business with pathetic customer service!
I cannot believe the lack of professionalism from Samsung!!!!!!! I have not received a response in over a year despite them promising to look into my previous complaint that I did not receive my complementary item!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
23 Aug 2023, 07:55Good day Michelle
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^NM
Samsung South Africa's reply23 Aug 2023, 07:55
Official
Good day Michelle
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^NM
Samsung South Africa's replyOfficial
23 Aug 2023, 16:26Dear Michelle,
To ensure that we can address your query more effectively.
We request that you share the description of your query with us at tellus @ samsung . com
Kind Regards,
Samsung ZA
:^NM
To ensure that we can address your query more effectively.
We request that you share the description of your query with us at tellus @ samsung . com
Kind Regards,
Samsung ZA
:^NM
Samsung South Africa's reply23 Aug 2023, 16:26
Official
Dear Michelle,
To ensure that we can address your query more effectively.
We request that you share the description of your query with us at tellus @ samsung . com
Kind Regards,
Samsung ZA
:^NM
To ensure that we can address your query more effectively.
We request that you share the description of your query with us at tellus @ samsung . com
Kind Regards,
Samsung ZA
:^NM