1 reviews | Active since Dec 2018
Samsung is selling sub zero quality fridges and their service is *******.
I bought a French door fridge 2018 December, then August 2019 it stopped chilling and leaking water I called and I was told that the fern was a problem I asked for at new fridge they refuse since then every 6 months the fridge leaks and makes a giant ice block in the vege drawers communicated with Samsung and was told to switch off then on, no one wanted to send technician to come and have a look. Now I called again this time insisted they send someone only to be told that the fridge is out of warranty I've been sent from pillar to post since 9 September until today. I bought a fridge with default and Samsung refuses to rake responsibility. Do not buy their products they sell counterfeits no quality at all and their service is ****. They dragged their feet helping me to buy time until the end of warranty.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL
