Samsung is selling poor quality appliances though and Game Store Wonderpark they are playing games instate of fixing my Top Loader Washing Machine, that worked less than 24 months.

I bought a Samsung Top Loader Washing machine 10 May 2024 with R9000 cash at Game store in wonderpark.The beginning of May the machine started giving me problems and eventually stopped working. I went to game to report the machine. They logged a call with Samsung to come and fix the machine. Samsung is telling me that my machine is out of warranty. Just imagine we are still in the month of May. Worst part when I bought the machine Game made me buy a 5 years warranty and they promised Samsung is going to fix my machine should I encounter any problems within 5 years. Now Samsung is refusing to fix my washing machine telling me my machine is out of warranty. So sell did Samsung allow Game to sell the 5 years warranty to its client with their brand if they won't fix the machine. Samsung is just ******* when it comes to Appliances and they don't care about their customers.

How can I only use a machine that cost R9 000 for only 24 months then it just stop working on the same month I bought the Washing machine. When I call Samsung they tell me to go to Game store they will fix my machine through Game. It is over 2 weeks now going up and down. I don't know game Samsung is trying to play. I am using my petrol going to game store everyday. Samsung and Game Store did me dirty.