Samsung is no longer Samsung. **** Samsung and i got ******

<p>I bought a TV for my Mother in 2015. 6 months later the TV just went off and it could not go on. I went back to game the Glen and I asked for a new TV as my mom suspected that that TV they had sold me was a used one. They refused to give me a new TV as their policy is that you have to bring the TV in 3 times for repairs before you they could give a customer a new TV. Every company has rules and I never wanted to make fuss about it and they did fix it. The TV went off again and could not go on and I took it in for repairs in December 2016 and they did fix it and I asked them at Game The glen that the TV they have sold me has a factory fault as I come in for the same thing every year. For the second Time, I asked for another TV again as the one will be soon out of warranty and this situation of the TV going off and not coming on is not okay and it will happen again. I remember that that day how I was feeling and I was feeling like I was getting ****** as after they fix it they just going to turn a blind eye because the TV was soon to be out of warranty. They did fix the TV. 2 months ago the TV went off again. I spoke to the manager. I spoke with Samsung many useless agents that are not professional as they were telling me about Samsung profits if they gave me a TV. I booked the TV in for repairs and they charged me R2000.00 to fix the Tv. I declined reason being is that soon I will paying another R2000.00. For the Same useless TV that they have sold me. Samsung TV’s are useless. The service is bad when one has a problem as they do not help. Soon I will be buying a TV and definitely it is not Samsung</p>