1 reviews | Active since Feb 2017
SAMSUNG is EXTREMELY disgusting!!!!!!!!!!!!!!!!!!!!!!!!!!#angry costumer
<p>i bought a galaxy s6 edge about a year ago. i have been told the warranty was 2 years nobody told me about the one year warranty for screen repair. plus the warranty document doesnt mention anything about the screen . my phone is now cracked and the screen is shaking i took it back to samsung but nobody wants to help me. saying my warranty was already expired . its only been a few days we are still in february. they just want you to pay the R3000 for repair. </p> <p>They only care about money</p> <p>i cant use my phone anymore i cant communicate with my family where on heart am i gona find R3000</p> <p>SAMSUNG doesnt care about their costumers. im so disappointed and disgusted by their service and the way they have been handling this matter</p> <p>dont do business with samsung. i regret buying that phone. it was expensive i thought it was worth it. now it is useless</p> <p>SAMSUNG SUCKS!!!!!!!!!!!!!!!</p> <p>im done with them</p>
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
All lies SAMSUNG just doesnt care about their customers!!!!!!!!!!!!!!!!!!!!!!!!!!
All lies SAMSUNG just doesnt care about their customers!!!!!!!!!!!!!!!!!!!!!!!!!!
It has been more than a week my phone still doesnt work samsung doesnt care nobody phoned me. they cant be trusted i mean really!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!very bad service
It has been more than a week my phone still doesnt work samsung doesnt care nobody phoned me. they cant be trusted i mean really!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!very bad service
I WONT SUPPORT BUSINESS THAT DOESNT TAKE CARE OF CUSTOMERS
I WONT SUPPORT BUSINESS THAT DOESNT TAKE CARE OF CUSTOMERS
