TS
Thando S

1 reviews | Active since Feb 2022

29 Aug 2024, 09:59

Samsung is ****, dont know why i still use their brand

made an online order for screen protector on the 05-05-24, never delivered and till today Samsung cant make a R500 refund i had to call numerous times, i hope they donated it to charity then😒its a shame though for such a big company

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply29 Aug 2024, 10:04
Official
Good day Thando

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
 
We have noted your concerns and we are currently investigating the matter further. 
 
Your complaint has been assigned to our escalations department and we will be in contact with you. 
 
Kind Regards, 
Samsung ZA
^NM