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Charmaine C
1 reviews | Active since Jul 2013
28 Apr 2025, 11:15
Samsung is ******* and *****
Samsung is a ******* and ***** company If I can warn people. Don't ever buy Samsung products. I bought a TV in 2021 (R19000), the TV broke in 2022, they fixed it. In 2023 the TV broke again. They refused to replace is and guaranteed it won't break again because they fixed it properly. Now in 2025 they TV is giving the same problem (blue screen and it doesn't switch on). Now they don't give a **** and refuse to fix it. They are a bunch of ***** people and it's a ******* company!!!!!!
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Replies (2)
Samsung South Africa's replyOfficial
28 Apr 2025, 11:17Good day Charmaine.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Samsung South Africa's reply28 Apr 2025, 11:17
Official
Good day Charmaine.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
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Charmaine C's updateReviewer Update
29 Apr 2025, 21:16And Samsung NEVER phone! Showes you once again what a pathetic company we deal with. But oh my my goodness they were so happy when when I bought the TV
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Charmaine C's update29 Apr 2025, 21:16
Reviewer Update
And Samsung NEVER phone! Showes you once again what a pathetic company we deal with. But oh my my goodness they were so happy when when I bought the TV