1 reviews | Active since Jun 2016
SAMSUNG IS A ******* WITH THEIR GALAXY S23 ULTRA SCREEN PROTECTOR!
I bought a Samsung Galaxy S23 Ultra on preorder in February as well the screen protector. I followed the official video tutorial on how to install the screen protector but the application turned out terrible on both occasions because of bubbles that could not pressed out! I had to remove it and leave my screen vulnerable!
Like an idiot I purchased the screen protector again in March thinking I'll do a better job but it turned out worse! My screen has once again be left vulnerable!
I called Samsung in Canal Walk and they will charge just as much it costs for the screen protector to apply it!
I am appalled by the terrible products and service of Samsung and feel that paying over R30,000 for the flagship phone of the year it should not be this way! You will lose customers very quickly like this!
R500 down the drain! I should have trusted the terrible reviews of the product and not have purchased it but like I said I'm an idiot!
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
I told him that I didn't need a call to educate me as the purpose of my review was to warn people about the terrible products and services received by Samsung! He should have rather said something like Samsung will look to improve on their products or that customer service centres will look to such requests in future! Samsung needs to be educated!
And please do not send me a reply that someone will be in contact with me! Instead, respond on this platform for the public to see!
I told him that I didn't need a call to educate me as the purpose of my review was to warn people about the terrible products and services received by Samsung! He should have rather said something like Samsung will look to improve on their products or that customer service centres will look to such requests in future! Samsung needs to be educated!
And please do not send me a reply that someone will be in contact with me! Instead, respond on this platform for the public to see!