JP
Ju-Mari Pretorius
1 reviews | Active since Jan 2020
20 Mar 2023, 08:46
Samsung is a waste of time just because of poor customer service
It's been 3 weeks now. I bought a phone through vodacom not vodacom or samsung can give me a prove of purchase and I mean it should be on the system but samsung is useless and the service is useless. When there is a promotion you won't qualify because they are full of sh#t. I'm just over it.
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Replies (2)
Samsung South Africa's replyOfficial
20 Mar 2023, 08:47Good day Ju-Mari
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply20 Mar 2023, 08:47
Official
Good day Ju-Mari
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
JP
Ju-Mari Pretorius's updateReviewer Update
20 Mar 2023, 08:57Yeah you keep saying this then you email me and nothing comes of it. Just stop wasting my time
JP
Ju-Mari Pretorius's update20 Mar 2023, 08:57
Reviewer Update
Yeah you keep saying this then you email me and nothing comes of it. Just stop wasting my time