SM
Sam M
1 reviews | Active since Jan 2023
06 Jun 2023, 07:43
Samsung is a ****
Samsung refuses to deliver my buds. Been waiting for 2 months now and no communication from the promotions call centre.
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Replies (2)
Samsung South Africa's replyOfficial
06 Jun 2023, 07:58Good day, Sam,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. We have noted your concerns and we are currently investigating the matter further. Your complaint has been assigned to our escalations department and we will be in contact with you. Kind Regards, Samsung ZA;^NP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. We have noted your concerns and we are currently investigating the matter further. Your complaint has been assigned to our escalations department and we will be in contact with you. Kind Regards, Samsung ZA;^NP
Samsung South Africa's reply06 Jun 2023, 07:58
Official
Good day, Sam,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. We have noted your concerns and we are currently investigating the matter further. Your complaint has been assigned to our escalations department and we will be in contact with you. Kind Regards, Samsung ZA;^NP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. We have noted your concerns and we are currently investigating the matter further. Your complaint has been assigned to our escalations department and we will be in contact with you. Kind Regards, Samsung ZA;^NP
SM
Sam M's updateReviewer Update
06 Jun 2023, 09:18You keep on giving the same copy and paste response and no one it taking ownership of my query.
SM
Sam M's update06 Jun 2023, 09:18
Reviewer Update
You keep on giving the same copy and paste response and no one it taking ownership of my query.