RF
Rolin F

1 reviews | Active since May 2016

20 May 2016, 14:03

Samsung is ****

<p>I bought a new 2015 samsung washing mechine and iv had a tech iut 5 times replacing things.. i then asked please take the mechine nd give me a new 1 that doesnt have problems.</p> <p> </p> <p>Then they phone me saying someone will come out monday. Its 2 weeks later still waisting. Very bad service</p>

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply21 May 2016, 13:09
Official

Hello Rolin

This is to acknowledge receipt of your complaint. Kindly note the query is currently escalated to our Voice of customer team under reference number:***.

A senior customer service executive will contact you with further discussions on this matter.

Regards

Samsung Team