Samsung = inferior quality products

<p>In 2013 we purchased a metallic double door fridge/freezer. After 18 months, from the purchase date, the inner bottom of the fridge/freezer started to rust. We phone Samsung and they tell us that products purchased in Durban rust faster which I can not understand. Maybe Samsung should only supply inland countries with their products?</p> <p>Now the 3 year guarantee is over. First the water dispenser and ice maker stops working. After a month or so the fridge just stops cooling completely. We had to pay R400 to a Samsung registered technician to check the fridge/freezer, which we didn't mind, but he still could not tell us what was wrong exactly. So, in order to fix the fridge/freezer we have to now pay +-R4000 and Samsung will replace the compressor (which seems to still be working) and service and re gas the fridge. Now, my problem is that Samsung can only give us a 3 month guarantee on the compressor. What happens if it stops working after 3 months? Am I to replace and pay again?</p> <p>The thing that bothers me is that the double door fridge/freezers are not cheap. And if I need to pay an extra +-R4500 to fix a fridge that might work for 3 months, is it really worth it? Or should I cut my loses and just purchase a brand new fridge for that price or less?</p> <p>I can not understand how such an established worldwide brand as Samsung makes such poor quality products and has such horrible client service s****s. I have always purchased Samsung products over the years but after the service and experience we received from Samsung and their products I don't think I will ever purchase another one of their products ever again. </p>