Samsung inferior fridges

Samsung fridge is inferior,the service is ridiculous. They didn't stick to their turn around time which in turn got everything in my fridge rotten. Their fridge is less than a year old but we are already experiencing cooling problems,the freezer doesn't freeze. If we are having such problems so early in the life cycle if the fridge, imagine how much problems we are still going to encounter in the years to come...I'm even considering selling it and going for a different brand