JG
John G
1 reviews | Active since Oct 2015
05 Oct 2015, 08:16
Samsung in for screen replacement since 12/9
Screen broken. Samsung Galaxy S4. They keep saying next week parts will arrive but not happening as told no parts in the country. Past sales service is now of great concern to me. All my information is stored on this phone. Need a placement cell if this is how Samsung treats their customers. Ref no. SBSTPAV623
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Samsung South Africa's replyOfficial
05 Oct 2015, 09:47Hello JOHNGOLDSTONE,
Thank you for voicing your complaint to Samsung South Africa. We would like to apologize to you for any inconveniences caused during the long awaited repair process. We will look into this and advise accordingly.
Kind Regards
Samsung South Africa
Thank you for voicing your complaint to Samsung South Africa. We would like to apologize to you for any inconveniences caused during the long awaited repair process. We will look into this and advise accordingly.
Kind Regards
Samsung South Africa
Samsung South Africa's reply05 Oct 2015, 09:47
Official
Hello JOHNGOLDSTONE,
Thank you for voicing your complaint to Samsung South Africa. We would like to apologize to you for any inconveniences caused during the long awaited repair process. We will look into this and advise accordingly.
Kind Regards
Samsung South Africa
Thank you for voicing your complaint to Samsung South Africa. We would like to apologize to you for any inconveniences caused during the long awaited repair process. We will look into this and advise accordingly.
Kind Regards
Samsung South Africa