SI
Sandra I
1 reviews | Active since Mar 2010
24 Mar 2015, 15:09
Samsung Illiterate Employees
I received the following email in response to a complaint I sent them. Samsung should be embarrassed to communicate in this manner to their customers: <br> <br> We have tried contacting you on 011****** at 11am 59mn,however your colleague did pick up the phone,therefore we sincerely apologizing for all the inconveniences you went,kindly you may contact us on *** for further assistance. Thank you <br> <br> To help us improve our services,you might receive a short survey to rate your costumes experience on this e-mail interaction.Thank you <br>
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Samsung South Africa's replyOfficial
25 Mar 2015, 11:10Hello SInggs,
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience in this regard. We have checked with our service centres as well as our brand stores and unfortuenately we no longer have stock of the screen protectors for the product in question.
We sincerely apologise for the lack of service you have received.
Kind Regards
Samsung SA
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience in this regard. We have checked with our service centres as well as our brand stores and unfortuenately we no longer have stock of the screen protectors for the product in question.
We sincerely apologise for the lack of service you have received.
Kind Regards
Samsung SA
Samsung South Africa's reply25 Mar 2015, 11:10
Official
Hello SInggs,
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience in this regard. We have checked with our service centres as well as our brand stores and unfortuenately we no longer have stock of the screen protectors for the product in question.
We sincerely apologise for the lack of service you have received.
Kind Regards
Samsung SA
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience in this regard. We have checked with our service centres as well as our brand stores and unfortuenately we no longer have stock of the screen protectors for the product in question.
We sincerely apologise for the lack of service you have received.
Kind Regards
Samsung SA