1 reviews | Active since Oct 2016
SAMSUNG IGNORING THEIR BAD PRODUCTS
<p>New fridge parts only have a warranty of 3 months?</p> <p>Shouldn't even need to replace parts never mind the same one 4 times in a row ?</p> <p>Design fault causes ice build up, stopping the fan, burning out the motor.... </p> <p>Now they have offered to sell me a new one for a reduced rate if I pay again to get the same problem assesed?</p> <p>I don't want another fridge, I want the one I bought to work, not a lot to ask I think?</p>
Good day Robin,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your VOC reference number: ***
Kind Regards
Samsung SA
Good day Robin,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your VOC reference number: ***
Kind Regards
Samsung SA
I would like an email response from Samsung so I can post it.
I would like an email response from Samsung so I can post it.
still no response....
still no response....
still no response fron Samsung...
still no response fron Samsung...
again the part needs to be fixed replaced
shocking products
again the part needs to be fixed replaced
shocking products
