Samsung ******** and *********** staff

<p>This is the second review I do on Samsung on the same issue. I'm very fed-up with the kind of customer service I have received from in Samsung repair centre, I even hate Samsung in such a wat that I will never buy any Samsung product. It took you guys more than a month to send me a quotation and incident report as required by insurance for the phone that I was told it was damaged by water. Weeks ago insurance has paid the money and I sent the proof of payment to the repair centre to weeks ago, according to the repair centre I was told if will take 3 days after payment to fix the phone. I have been contacting the centre to find out what’s going on and they keep on telling that me that they will come back to me before the end of the day and no one will ever bother to come back to me I been dealing with Thabiso Moremoholo and Sifiso Mdakane. Now no one they just don’t respond to my emails. I want my phone back.</p>