SAMSUNG - how you disappoint!

<p>In 2014 we purchased a 10" tablet for my daughter to use for school. Just short of a year later in 2015, the tablet s****ed giving us hassles. Our first repair was for the screen, in the space of 3 month, the tablet was repaired an additional 3 times. Now after the 5th time we have requested a replacement only to be advised that due to TTS, their approved service providers in Port Elizabeth, not opening seperate job cards the th tablet can't be replaced. I was advised by TTS that I didn't need a new job card as the repairs will still in the 3 months of their warrantee. SO........Obviousy decent service is not a main concern. How does my daughter access her text books? She's already had amost 4 months of not being able to use her tablet. Totally shocking!!!!!</p>