SAMSUNG hidden Warranty Policy that can't be shared with the public

BY FAR the WORST experience and product to deal with in 2023.

I purchased an 85"QLED 4K Samsung Smart TV and within a week it was faulty, having to report it Samsung sent out their assessor who acknowledged it was faulty, so the TV was replaced with another 85"QLED 4K Samsung Smart TV which now 6 months later it is faulty with the LED Reflectors packing up, which I was told by the Samsung assessor that came to assess this second tv in front of witnesses that this is a common issue with this exact model.

I then tried several times to escalate this issue and was told by the Samsung case manager and Supervisor that I am out of my 6 month replacement warranty and that I am unable to exchange the faulty TV because I am in the 24 month inhouse warranty period now, which I was NOT made aware there was a different Warranty. I asked them to show me where it says I can't have my TV replaced or refunded if I am still in the warranty period.

They said Samsung doesn't count the days from the second TV replacement, they only count the days from the first TV purchase which is inaccurate as it is two different model numbers.

The Samsung Supervisor informed me that the warranty is an inhouse warranty, and that the warranty full policy can't be shared with the public, and that the policy stipulates I can't have my TV replaced or refunded.

I then disagreed and demanded to see the warranty policy's "fine print" and they have continued to say the warranty full policy can't be shared with the public, which is against my rights to know what I have agreed to.

The Dictionary Meaning of Warranty: "A written guarantee, issued to the purchaser of an article by its manufacturer, promising to repair or replace it if necessary within a specified period of time."

I still want my TV replaced and it is my right to know and see for myself what the full warranty policy says that I agreed to on purchase from an authorized Samsung supplier.