GS
Graham S

1 reviews | Active since Nov 2015

02 Nov 2015, 12:04

Samsung Hidden conditions Crack Screen Warranty

I bought a Samsung over the I phone in my decision making process purely for the 'Crack Screen' warranty Samsung give. When i did crack my screen i took it to Samsung 14th Ave - i was told to pay R1 400 for a new frame as it was \bent". Further i was told i must pay this money upfront and if i don't"

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Replies (1)
Samsung South Africa
Samsung South Africa's reply02 Nov 2015, 13:02
Official
Hello GTGreat,

We have noted your concerns.

Our Customer Services Executive will be in contact with you to discuss your concerns in detail.

We have escalated the matter and feedback will be provided to you soon.

Kind regards

Samsung SA