Samsung - Herman most helpful and dedicated.

This review is about Herman Herman Mashaya for going the extra mile. Thank you Herman for your assistance and willingness to assist in an efficient and professional manner. It is people like you that make great companies. I had almost lost faith in Samsung , but you have restored it. It was really pathetic dealing with Simone as she has poor knowledge of your systems and processes, and she comes across as a rude person. But dealing with you was a completely , positively refreshing experience. @ SAMSUNG...GIVE THIS MAN A BELLS!!!!