TP
Thaveshni P

1 reviews | Active since Jan 2017

25 Apr 2017, 13:53

SAMSUNG HEAD OFFICE CHEATS

<p>HI</p> <p>I HAVE LODGED A COMPLAINT LAST YEAR ABOUT SAMSUNG EASTGATE DAMAGING MY PHONE AND REFUSING TO FIX.</p> <p>5 M ONTHS LATER AND NOT A REPLY FROM SAMSUNG</p> <p>ITS DISGUSTING HOW YOU CHEAT PEOPLE</p> <p>SAMSUNG HEAD OFFICE CALLED ME ONCE TO SAY SORRY THEY CANNOT HELPND THAT WAS IT</p> <p>SAMSUNG ASTGATE DAMAGED MY PHONE AND WANTED ME TO PAY FOR REPAIRS THEY CONVENIENTLY TOOK IT TO THE BACK OF THE STORE HAVE IT CHECKED YET THEY POLICY IS TO CHECK IT FRONT OF A CUSTOMER.</p> <p>THEY ARE SUCH CHEATS JUST TO MAKE MONEY OF PEOPLE</p> <p>ITS EASY TO JUST IGNORE PEOPLE WHO ACTUALLY WASTE THEIR MONEY BUYING SAMSUNG PRODUCTS</p> <p>ACTUALLY DISGUSTING TO SUPPOT A COMAPNY LIKE SAMSUNG</p> <p> </p>

0
Replies (2)
Samsung South Africa
Samsung South Africa's reply25 Apr 2017, 15:41
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our voice of customer team under reference number: ***.

A senior customer service executive will contact you with further advise on this matter.

Regards,

SamsungSA

TP
Thaveshni P's update09 May 2017, 08:31
Reviewer Update

Samsung just does not care about how they treat customers

No reply till today.

How Disgusting