CS
Carine S
1 reviews | Active since Feb 2021
07 Apr 2021, 22:52
Samsung have no phones to contact you and solve problems
????? Still waiting for them to contact me and solve my problem, waiting from September 2020!
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Replies (3)
Samsung South Africa's replyOfficial
07 Apr 2021, 22:54 Good evening Carine,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Samsung South Africa's reply07 Apr 2021, 22:54
Official
Good evening Carine,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
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Carine S's updateReviewer Update
07 Apr 2021, 23:00blah blah blah
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Carine S's update07 Apr 2021, 23:00
Reviewer Update
blah blah blah
Samsung South Africa's replyOfficial
08 Apr 2021, 11:26Thank you for posting your comment
Your concerns have been duly noted
We have addressed your concerns in the order they were raised, and our Voice of Customer Advisor we'll be in contact with you.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
NM
Samsung South Africa's reply08 Apr 2021, 11:26
Official
Thank you for posting your comment
Your concerns have been duly noted
We have addressed your concerns in the order they were raised, and our Voice of Customer Advisor we'll be in contact with you.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
NM