MvdM
Marius van der Merwe

1 reviews | Active since Dec 2015

23 Mar 2016, 07:21

Samsung has no idea when S7 edge Cases will arrive

I got the Samsung S7 Edge on its release date, there were no covers available. The staff at the Samsung store in fourways mall told me that they have no idea when it will be available. I then contacted [Email Removed] to enquire about when it will be available. Their response was \At present we have not received notification on the release dates thereof. Our sincere apologies for the inconvenience caused.<br> <br> Regards,\" It was the same thing with the S3 and the S4 and the S5. Samsung should start releasing all accessories with the launch of the phones. "

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply23 Mar 2016, 13:31
Official
Hello MariusvdMerwe82,

Hello Marius van der Merwe

We have noted your concern, thank you for bringing this matter to our attention.

We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.

Our sincere apologies for any inconvenience you may have experienced in this regard

Your Reference number:***
Regards