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Carlos C
1 reviews | Active since Apr 2013
01 Sept 2023, 18:45
Samsung has no back up service
Bought a 85inch smart tv. From the start remote cant pair with the tv. Cant use the tv. Samsung service dept are so pathetic. Waiting 2 weeks for service team to attent to the problem. Dont buy samsung. No back up service.
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Samsung South Africa's replyOfficial
01 Sept 2023, 18:47Good day Carlos
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply01 Sept 2023, 18:47
Official
Good day Carlos
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM